WHY US

QUALITY AND SERVICE :

At Sushant Travels Pvt. Ltd.. quality and service go hand-in-hand. We go above and beyond to ensure these two hallmarks are met at every step of your Tour. To help achieve these core values, we closely monitor client satisfaction and are consistently seeking new ways to exceed our clients’ expectations.

A PERSONAL TOUCH :

From first contact, through the duration of your stay, and until you are safely home again, we are with you. You will know your personal travel consultant both by name and by face, as we make it a practice to greet our clients personally and go through the entire trip.

FRIENDLY AND KNOWLEDGEABLE STAFF :

Since we began, we’ve created unforgettable travel experiences in the Sushant Travels Pvt. Ltd. for thousands of clients from all over the world. That’s down to the quality of our people. Our staff members have extensive and firsthand knowledge of the region and are passionate about what they do.

LOCAL EXPERTISE :

It is vital to us that you have a memorable and authentic experience with our holidays. In line with the expectations we have for our staff, we select only local suppliers that are friendly, reputable and have in-depth local knowledge.

SAVE TIME AND EFFORT :

Organising your own holiday can be a stressful task. Let us do the work for you! By choosing Nordic Visitor, you can save time and hassle by booking all of your itinerary services directly with a specialised local agency.

TAILOR-MADE HOLIDAYS :

Designed with you in mind, our packages can be tailored or built completely from scratch to suit your needs. Our experienced travel experts have the resources at hand to make your dream holiday a reality. Why not contact us with your interests?

YOU'RE IN GOOD HANDS :

While on your journey, help is never out of reach. There is always a staff member on call 24/7 to handle any unforeseen situations, and we do our best to respond to emails and voicemail as soon as possible during our regular office hours.

LEGITIMACY :

Sushant Travels Pvt. Ltd. is an insured and fully licensed travel agency approved by the local authorities. And as members of Indian Association of Tour Operators, we are held up to a high level of standards and practices. If you want a firsthand account of how we operate, just take a look at our customer reviews!

HERE'S HOW SUSHANT TRAVELS EXCELS IN TRAVEL SERVICES AND ASSISTANCE TO TOURISTS TO INDIA :

Customization of your tour options. We bring it you short and simple.
Varying with season and choice, there are hefty discounts on hotels and tour bookings.
A reasonable yet comfortable stay on your vacation. We ensure your trip is worth every penny!
Own fleet of multi-class vehicles for pick and drop services, sightseeing, and private tours
Booking confirmations made on immediate basis
Local guides for language convenience in every state of your travel in India
Established partnerships with other eminent bodies in travel industry.

Refunds:

Refunds will be made only in India in INR only as per RBI regulations.
Refunds (if any) for amendment and/or cancellation will be paid directly or by the preferred sales agent through whom you have forwarded the booking to us.
It would take at least 30 days to process the refunds and there is no refund payable for any unutilized services (E. g: meals/entrance fees/sightseeing etc.)
There will be refund for cancellation of reservation after commencement of travel.

Not Included in the Tour Cost:

The cost of gratuities, insurance sightseeing, excess baggage charges, laundry, drinks, tips, airport taxes, meals except where indicated and items of personal nature are not included in the tour cost.

High Season / Trade Fairs / Festivals:

Special conditions shall apply for booking high season/trade fairs/festival which will be advised at the time of booking.

Scope of Activity:

We are travel and holiday organizers only. We do not control or operate any airline, neither do we own or control any shipping company, coach or coach company, hotel transporter or any other facility as mentioned in the manual. We take care in selecting all ingredients in a clients holiday, But because we only select and inspect them and have no control in running of them, we cannot be held responsible for any injury, death, loss or damage which is caused by the act or default of the management or employees of any hoteliers, airlines, shipping companies, coach owners/coach operators who are the company's independent contractors arising outside our normal selection and in special process.

Hotel Check In and Check Out Timings:

Normally the check in is 1400 hrs at all hotels worldwide and the check out time is 1200hrs. Early check in and late checkout is always subject to availability at the hotel and can never be guaranteed under any circumstances. Should the clients be arriving early in the morning and be requiring the room on his/her arrival, the room confirmation must be requested for the previous night.

OTHERS TERMS :

'Client' means the personal/persons in whose name or on whose behalf the booking is made.
'Company' means Sushant Travels Pvt. Ltd.
Independent contractors means "Hotelier/Hotel Owners", Owner of any airline or shipping company or railway, ferry boat owner/operator/coach owner/or any other person who has been selected by the company to render service to the client. No person other than the company, in writing, has the authority to vary, add, amplify or waive any stipulation, representation, term or condition.
The company shall in no circumstances, whatsoever, be liable to the clients for: Any death, personal injury, sickness accident, loss, delay, discomfort, increased expenses, consequential loss and / or damage or nay misadventure however caused.
Any act, omission, default or independent contractor or other person or nay servant or Agent employed by them who maybe engaged or concerned in the provision of accommodation, refreshment, carriage facilities or services for the client or for any other person travelling with him howsoever caused.
The temporary or permanent loss or damage to baggage or personal effects howsoever caused in this condition the expression "howsoever caused" includes negligence on the part of any person.
No liability on part of the company arising in any way out of this contract in respect of any tour, holiday, and excursion facility, shall expect the total amount paid or agreed to be paid for the holiday and shall in no case include any consequential loss or additional expense whatsoever.
If the clients has any complaint in respect of the service provided any of the Independent Contractors, the client shall immediately notify the same in writing to the independent contractor and with a copy to IHPL Office where the booking had been made on his return. This will enable our company to take up the matter with the independent Contractor so that in future other clients do not face any difficulty.
Each of these conditions shall be severable from the other. If any provision where invalid, illegal or unenforceable then the remaining provision shall nevertheless have full force and effect.
The foreign exchange payments are subject to RBI/GOI rules & regulations.
Tips are mandatory in Europe.